Q. Does Consolidated have Spanish-speaking Customer Care representative ?
A. Yes, many of our representatives speak spanish.

Q. When will I recieve a bill for services.?
A. Residential customers recieve a bill four times a year. Each bill includes your cost for three months of service. Commercial customers recieve a bill once every month.

Q. Can I request extra service on my collection day ?
A. Yes, contact C/S for info on add'l charges. Also you can upgrade increse your service by calling 800-299-4898

Q. Is there a charge for extra recycling or yardwaste contaiers ?
A. For residential customers there is no charge for addtional recycling or yardwaste containers. (limits apply).

Q. Why can't I put pizza boxes, used paper plates, fast food containers, wrappers and paper cups into my recycling ?
A. Paper or cardboard contaminated with food, grease or oil is not recyclable. Please discard these in your tras contact.

Q. Why can't I put wood, palm fronds, cactus or bamboo in my yardwaste container?
A. Because the material cannot be easily composted. Please only place glasses, leaves and tree and plant trimming ysrdwaste container.

Q. How do I start a recycling programme at my office multi-family community?
A. Please contact customer care at 299-4898

Q. How do i order a debris box or temporary household clean-up container?
A. Please contact Customer Care at 299-4898. A signed service contract and deposit required on all orders for delivery.

Q. Where do i dispose of household haradous waste such as household chemicals, paints and batteries.
A. contact CLEAN LA to find the drop-off site nearest you.

Q. Why can't I dispose of computer monitors and televisions in my trash container?
A. Computer and television monitors are considered hazardous material because of the Catherode Ray Tubes (CRTs) in the glass. Please only dispose of these at a household hazardous materials drop-off location, or contact E-Recycling at 562-634-8372

Q. What if I see people scavening through my trash containers?
A. If you see people going through your containers or removing your recyclables, please call your local code enforcement office. (Link...)

Q. what if I already collect recyclable items for a local charity?
A. Consolidated disposal Services encourges community support of charitable organizations. Recyclable materials not accepted by charity should be placed in your recycling container for collection by Consolidated disposal services.

Q. What do I do with large or bulky item?
A. Please place your bulky item at the curb on your regularly scheduled pick up day Bulky Waste means discarded furniture (including chairs, sofas, mattresses and rugs); appliances (including refrigrators and other similar items, commonly known as "white goods"); (including stereo, VCRs and other similar items commonly known as "brown goods"); residential waste (includes wood, waste, tree branches bundled not greater than 4 foot in length, scrap wood; clothing; Bulky Waste does not include such material as car bodies, Construction and Demolition derbis or items requiring more than two persons to remove.

Q. What else can i do to help my environment?
A. You can do your part by developing new habits to reduce waste. At the store, buy items with less packaging and buy items made from recycled products. Whenever possible, reuse items by donating them to local charities or selling them in a garage sale.

Q. Will the same truck pic up all containers?
A. No, A separate truck is used to pick up each container, Please be sure that your containers has been emptied before removing it from the parkway.

Q. What if one of my containers is damaged?
A. If your container is damaged or you need an extra one, contact consolidated Disposal Services's Customer Service Department toll-free at (800) 299-4898. Each resident receives one, one (recyclable and one green (yard waste) container as part of our collection program. Damaged containers as part of our collection program. Damaged containers will be repaired or replaced at no charges (except if damaged due to negligence or abuse).

Q. How do I dispose of household hazardous waste?
A. Call (888) CLEANLA